Refund policy

At Moxie by Concetti, every item is currently made just for you, on demand. 

Because of this, all sales are final — we are unable to accept returns, refunds, or exchanges unless your item arrives damaged or incorrect.

If we’ve made a mistake — like sending the wrong size, color, or item — we’ll make it right, no questions asked.

Please reach out to us within 7 days of delivery with:

• Your order number

• A brief description of the issue

• A clear photo of the item

Reach out to us at moxie@concetti.studio and we’ll get it sorted ASAP.